Astroline Help Center
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Welcome to the Help Center
You can contact Support Team if any questions remain unanswered.
Contact Support
Advices and answers from the Astroline Support Team
Subscription management
How do I cancel my Astroline subscription?
Does my subscription automatically renew?
My child subscribed without my permission
I’ve canceled my subscription, but I still get charged
Why was I charged during a trial?
Refunds assistance
How do I get a refund?
Paid with Paypal? Read this article
How to
How do I sign into my account?
How do I save the app icon on my Home screen?
Account Management
How do I delete my account?
I need to correct or update my data
How do I change the language in the app?
Advisor Communication
What can I discuss with my advisor?
No response from my advisor
Customer Support
How do I contact Astroline customer service?
Troubleshooting
I’ve provided the wrong registration email
I’ve provided incorrect birth data and got a guide with irrelevant advice
I can’t access my prepaid minutes or my guide