Astroline Help Center
Explore Astroline
Welcome to the Help Center
You can contact Support Team if any questions remain unanswered.
Contact Support
Advices and answers from the Astroline Team
Subscription management
How do I cancel my subscription?
Does my subscription automatically renew?
My child subscribed without my permission
I’ve canceled my subscription, but I still get charged
Why was I charged during a trial?
Refunds assistance
How do I get a refund?
Paid with Paypal? Read this article
How to
How do I sign into my account?
How do I save the app icon on my Home screen?
Account Management
How do I delete my account?
I need to correct or update my data
How do I change the language in the app?
Advisor Communication
What can I discuss with my advisor?
No response from my advisor
Customer Support
How do I contact support?
Troubleshooting
I’ve provided the wrong registration email
I’ve provided incorrect birth data and got a guide with irrelevant advice
I can’t access my prepaid minutes or my guide