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I can’t access my prepaid minutes or my guide

Updated over 2 weeks ago

If you believe that the information given in your PDF guide is irrelevant due to incorrect birth data provided, please contact our support team via this form. They will be happy to help you resolve this issue.

To help resolve the issue quickly, please include the name of your request in the subject line, such as ‘Missing Minutes’ or ‘Undelivered PDF Guides.’ Also, make sure to check your spam folder for any emails from us.

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